1. Overview & Scope

At Priygop Digital Solutions ("Priygop", "we", "our", or "us"), we are committed to providing exceptional educational resources, interactive developer tools, and premium learning enhancements. We operate a fair, transparent refund and cancellation policy for all digital services, Priygop Pro memberships, and one-time add-on purchases processed via our authorized payment gateway, Razorpay.

2. Subscription Cancellation Policy

Users can cancel their active Priygop Pro (Monthly or Annual) subscription renewal at any time without fees, penalties, or complex procedures:

• Self-Service Cancellation: You can cancel recurring subscription billing directly inside your Billing Dashboard by selecting "Cancel Subscription Renewal".
• Continued Access Through Paid Period: Upon cancellation, your recurring billing will halt immediately. You will retain complete Pro access, ad-free platform browsing, and interactive labs through the remainder of your already paid billing cycle.
• No Unintended Renewals: Once cancelled, no future recurring charges will be initiated against your credit/debit card, UPI mandate, or banking method.

3. Refund Eligibility Criteria

We offer refunds under the following explicit circumstances:

4. Non-Refundable Items

Refunds are not granted in cases where:

• The request is made after the 7-day initial guarantee period.
• A one-time digital service (e.g. customized Career Readiness Diagnostic Report) has already been fully compiled and downloaded.
• Accounts terminated due to violations of our Terms of Service (e.g., abusive automated scraping, unauthorized payment chargebacks, or account sharing).

5. Refund Method and Turnaround Time

All approved refunds are initiated through our official payment gateway partner, Razorpay:

• Original Payment Mode: Refunds are credited directly back to the original funding source used during checkout (Credit Card, Debit Card, Net Banking, UPI, or Wallet). No cash or third-party transfers are permitted.
• Settlement Timeframe: Once initiated by Priygop, funds typically reflect in your bank account or card statement within 5 to 7 business days, depending on your issuing bank's clearing cycle.
• Tracking & Reference: A Razorpay Refund Reference Number (RRN) will be provided to you via confirmation email for tracking with your bank.

6. How to Request a Refund

To request a refund or raise a billing inquiry, contact our dedicated support desk with your registered email address and receipt number: