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Test Management & Documentation

Learn test management practices and documentation standards.

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Test Plan Creation

Learn how to create comprehensive test plans that guide the entire testing process

Content by: Paras Dadhania

Software Testing & QA Specialist

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Test Plan Components

•Test Plan ID and Version
•Introduction and Scope
•Test Objectives
•Test Approach and Strategy
•Test Environment Requirements
•Test Deliverables
•Schedule and Milestones
•Risk Assessment and Mitigation
•Entry and Exit Criteria

Test Plan Template

Code Example

TEST PLAN TEMPLATE

1. INTRODUCTION
   - Purpose: Define testing approach for [Project Name]
   - Scope: Features and modules to be tested
   - References: Requirements documents, design specs

2. TEST OBJECTIVES
   - Verify all requirements are met
   - Ensure system stability and performance
   - Validate user acceptance criteria
   - Identify and report defects

3. TEST APPROACH
   - Testing Levels: Unit, Integration, System, Acceptance
   - Testing Types: Functional, Non-functional, Regression
   - Testing Techniques: Black box, White box, Gray box

4. TEST ENVIRONMENT
   - Hardware Requirements: [Specify]
   - Software Requirements: [Specify]
   - Test Data Requirements: [Specify]
   - Network Configuration: [Specify]

5. TEST DELIVERABLES
   - Test Cases and Test Scripts
   - Test Execution Reports
   - Bug Reports and Defect Tracking
   - Test Summary Report

6. SCHEDULE
   - Test Planning: [Dates]
   - Test Design: [Dates]
   - Test Execution: [Dates]
   - Test Closure: [Dates]

7. RISK ASSESSMENT
   - High Risk: [List and mitigation]
   - Medium Risk: [List and mitigation]
   - Low Risk: [List and mitigation]

8. ENTRY CRITERIA
   - All requirements are baselined
   - Test environment is ready
   - Test data is prepared
   - Test cases are reviewed and approved

9. EXIT CRITERIA
   - All critical and high priority bugs are fixed
   - Test coverage meets defined criteria
   - Performance benchmarks are met
   - User acceptance criteria are satisfied

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TEST PLAN TEMPLATE

1. INTRODUCTION
   - Purpose: Define testing approach for [Project Name]
   - Scope: Features and modules to be tested
   - References: Requirements documents, design specs

2. TEST OBJECTIVES
   - Verify all requirements are met
   - Ensure system stability and performance
   - Validate user acceptance criteria
   - Identify and report defects

3. TEST APPROACH
   - Testing Levels: Unit, Integration, System, Acceptance
   - Testing Types: Functional, Non-functional, Regression
   - Testing Techniques: Black box, White box, Gray box

4. TEST ENVIRONMENT
   - Hardware Requirements: [Specify]
   - Software Requirements: [Specify]
   - Test Data Requirements: [Specify]
   - Network Configuration: [Specify]

5. TEST DELIVERABLES
   - Test Cases and Test Scripts
   - Test Execution Reports
   - Bug Reports and Defect Tracking
   - Test Summary Report

6. SCHEDULE
   - Test Planning: [Dates]
   - Test Design: [Dates]
   - Test Execution: [Dates]
   - Test Closure: [Dates]

7. RISK ASSESSMENT
   - High Risk: [List and mitigation]
   - Medium Risk: [List and mitigation]
   - Low Risk: [List and mitigation]

8. ENTRY CRITERIA
   - All requirements are baselined
   - Test environment is ready
   - Test data is prepared
   - Test cases are reviewed and approved

9. EXIT CRITERIA
   - All critical and high priority bugs are fixed
   - Test coverage meets defined criteria
   - Performance benchmarks are met
   - User acceptance criteria are satisfied

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Test Case Management

Learn effective test case management practices and tools

Content by: Yash Sanghavi

Software Testing & QA Specialist

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Test Case Management Process

•Test Case Creation and Review
•Test Case Organization and Categorization
•Test Case Version Control
•Test Case Execution Tracking
•Test Case Maintenance and Updates
•Test Case Traceability

Test Case Organization

Code Example

// Test Case Organization Structure
const testSuite = {
    "Login Module": {
        "Valid Login": [
            "TC_LOGIN_001: Login with valid credentials",
            "TC_LOGIN_002: Login with admin credentials",
            "TC_LOGIN_003: Login with user credentials"
        ],
        "Invalid Login": [
            "TC_LOGIN_004: Login with invalid username",
            "TC_LOGIN_005: Login with invalid password",
            "TC_LOGIN_006: Login with empty credentials"
        ],
        "Security": [
            "TC_LOGIN_007: SQL injection attempt",
            "TC_LOGIN_008: Brute force protection",
            "TC_LOGIN_009: Session timeout"
        ]
    },
    "User Registration": {
        "Valid Registration": [
            "TC_REG_001: Register with valid data",
            "TC_REG_002: Register with unique email",
            "TC_REG_003: Register with strong password"
        ],
        "Invalid Registration": [
            "TC_REG_004: Register with duplicate email",
            "TC_REG_005: Register with weak password",
            "TC_REG_006: Register with invalid email format"
        ]
    }
};

// Test Case Traceability Matrix
const traceabilityMatrix = {
    "REQ-001: User Authentication": [
        "TC_LOGIN_001",
        "TC_LOGIN_002",
        "TC_LOGIN_003",
        "TC_LOGIN_004",
        "TC_LOGIN_005",
        "TC_LOGIN_006"
    ],
    "REQ-002: User Registration": [
        "TC_REG_001",
        "TC_REG_002",
        "TC_REG_003",
        "TC_REG_004",
        "TC_REG_005",
        "TC_REG_006"
    ]
};

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// Test Case Organization Structure
const testSuite = {
    "Login Module": {
        "Valid Login": [
            "TC_LOGIN_001: Login with valid credentials",
            "TC_LOGIN_002: Login with admin credentials",
            "TC_LOGIN_003: Login with user credentials"
        ],
        "Invalid Login": [
            "TC_LOGIN_004: Login with invalid username",
            "TC_LOGIN_005: Login with invalid password",
            "TC_LOGIN_006: Login with empty credentials"
        ],
        "Security": [
            "TC_LOGIN_007: SQL injection attempt",
            "TC_LOGIN_008: Brute force protection",
            "TC_LOGIN_009: Session timeout"
        ]
    },
    "User Registration": {
        "Valid Registration": [
            "TC_REG_001: Register with valid data",
            "TC_REG_002: Register with unique email",
            "TC_REG_003: Register with strong password"
        ],
        "Invalid Registration": [
            "TC_REG_004: Register with duplicate email",
            "TC_REG_005: Register with weak password",
            "TC_REG_006: Register with invalid email format"
        ]
    }
};

// Test Case Traceability Matrix
const traceabilityMatrix = {
    "REQ-001: User Authentication": [
        "TC_LOGIN_001",
        "TC_LOGIN_002",
        "TC_LOGIN_003",
        "TC_LOGIN_004",
        "TC_LOGIN_005",
        "TC_LOGIN_006"
    ],
    "REQ-002: User Registration": [
        "TC_REG_001",
        "TC_REG_002",
        "TC_REG_003",
        "TC_REG_004",
        "TC_REG_005",
        "TC_REG_006"
    ]
};

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Bug Tracking & Reporting

Master bug tracking and reporting processes for effective defect management

Content by: Paras Dadhania

Software Testing & QA Specialist

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Bug Life Cycle

•New: Bug discovered and reported
•Assigned: Bug assigned to developer
•Open: Developer acknowledges bug
•Fixed: Developer fixes the bug
•Retest: Tester verifies the fix
•Verified: Bug confirmed as fixed
•Closed: Bug resolution confirmed
•Reopened: Bug still exists after fix

Bug Report Template

Code Example

BUG REPORT TEMPLATE

Bug ID: BUG-2024-001
Title: Login fails with special characters in password
Severity: High
Priority: High
Status: New
Assigned To: [Developer Name]
Reported By: [Tester Name]
Reported Date: [Date]
Environment: Chrome 120, Windows 11

DESCRIPTION:
Login functionality fails when password contains special characters like @, #, $, %.

STEPS TO REPRODUCE:
1. Navigate to login page
2. Enter valid username: "testuser"
3. Enter password with special characters: "Test@123#"
4. Click Login button
5. Observe the error

EXPECTED RESULT:
User should be logged in successfully with password containing special characters.

ACTUAL RESULT:
Error message "Invalid password format" is displayed and login fails.

ATTACHMENTS:
- Screenshot: login_error.png
- Browser Console Log: console_log.txt
- Network Log: network_log.har

ADDITIONAL INFORMATION:
- This affects users who use strong passwords with special characters
- Security implications: Users may be forced to use weaker passwords
- Workaround: Use password without special characters

REPRODUCIBILITY:
- Always: 100%
- Sometimes: 0%
- Rarely: 0%

IMPACT:
- High: Affects user authentication
- Security risk: Weak password enforcement
- User experience: Poor login experience

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BUG REPORT TEMPLATE

Bug ID: BUG-2024-001
Title: Login fails with special characters in password
Severity: High
Priority: High
Status: New
Assigned To: [Developer Name]
Reported By: [Tester Name]
Reported Date: [Date]
Environment: Chrome 120, Windows 11

DESCRIPTION:
Login functionality fails when password contains special characters like @, #, $, %.

STEPS TO REPRODUCE:
1. Navigate to login page
2. Enter valid username: "testuser"
3. Enter password with special characters: "Test@123#"
4. Click Login button
5. Observe the error

EXPECTED RESULT:
User should be logged in successfully with password containing special characters.

ACTUAL RESULT:
Error message "Invalid password format" is displayed and login fails.

ATTACHMENTS:
- Screenshot: login_error.png
- Browser Console Log: console_log.txt
- Network Log: network_log.har

ADDITIONAL INFORMATION:
- This affects users who use strong passwords with special characters
- Security implications: Users may be forced to use weaker passwords
- Workaround: Use password without special characters

REPRODUCIBILITY:
- Always: 100%
- Sometimes: 0%
- Rarely: 0%

IMPACT:
- High: Affects user authentication
- Security risk: Weak password enforcement
- User experience: Poor login experience

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Test Metrics & Reporting

Learn key testing metrics and how to create effective test reports

Content by: Yash Sanghavi

Software Testing & QA Specialist

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Key Testing Metrics

•Test Coverage: Percentage of requirements covered
•Defect Density: Defects per unit of code
•Test Execution Rate: Tests executed per day
•Defect Leakage: Defects found in production
•Test Pass Rate: Percentage of passed tests
•Bug Fix Rate: Time taken to fix bugs

Test Metrics Dashboard

Code Example

// Test Execution Metrics
const testMetrics = {
    "Test Coverage": {
        "Requirements Coverage": "95%",
        "Code Coverage": "87%",
        "Functional Coverage": "92%"
    },
    "Test Execution": {
        "Total Test Cases": 150,
        "Executed": 120,
        "Passed": 110,
        "Failed": 8,
        "Blocked": 2,
        "Pass Rate": "91.7%"
    },
    "Defect Metrics": {
        "Total Defects": 25,
        "Critical": 2,
        "High": 5,
        "Medium": 12,
        "Low": 6,
        "Fixed": 20,
        "Open": 5
    },
    "Performance": {
        "Average Response Time": "2.3s",
        "Peak Response Time": "5.1s",
        "Throughput": "1000 req/min",
        "Error Rate": "0.5%"
    }
};

// Test Report Template
const testReport = {
    "Executive Summary": {
        "Project": "E-commerce Platform",
        "Testing Period": "Jan 1-15, 2024",
        "Overall Status": "On Track",
        "Key Findings": [
            "95% test coverage achieved",
            "Critical bugs resolved",
            "Performance targets met"
        ]
    },
    "Test Results": {
        "Functional Testing": {
            "Status": "Completed",
            "Pass Rate": "94%",
            "Issues": "2 minor bugs found"
        },
        "Performance Testing": {
            "Status": "Completed",
            "Response Time": "Within SLA",
            "Issues": "None"
        },
        "Security Testing": {
            "Status": "In Progress",
            "Pass Rate": "88%",
            "Issues": "1 medium severity issue"
        }
    },
    "Recommendations": [
        "Address remaining security issues",
        "Improve test automation coverage",
        "Implement continuous testing"
    ]
};

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// Test Execution Metrics
const testMetrics = {
    "Test Coverage": {
        "Requirements Coverage": "95%",
        "Code Coverage": "87%",
        "Functional Coverage": "92%"
    },
    "Test Execution": {
        "Total Test Cases": 150,
        "Executed": 120,
        "Passed": 110,
        "Failed": 8,
        "Blocked": 2,
        "Pass Rate": "91.7%"
    },
    "Defect Metrics": {
        "Total Defects": 25,
        "Critical": 2,
        "High": 5,
        "Medium": 12,
        "Low": 6,
        "Fixed": 20,
        "Open": 5
    },
    "Performance": {
        "Average Response Time": "2.3s",
        "Peak Response Time": "5.1s",
        "Throughput": "1000 req/min",
        "Error Rate": "0.5%"
    }
};

// Test Report Template
const testReport = {
    "Executive Summary": {
        "Project": "E-commerce Platform",
        "Testing Period": "Jan 1-15, 2024",
        "Overall Status": "On Track",
        "Key Findings": [
            "95% test coverage achieved",
            "Critical bugs resolved",
            "Performance targets met"
        ]
    },
    "Test Results": {
        "Functional Testing": {
            "Status": "Completed",
            "Pass Rate": "94%",
            "Issues": "2 minor bugs found"
        },
        "Performance Testing": {
            "Status": "Completed",
            "Response Time": "Within SLA",
            "Issues": "None"
        },
        "Security Testing": {
            "Status": "In Progress",
            "Pass Rate": "88%",
            "Issues": "1 medium severity issue"
        }
    },
    "Recommendations": [
        "Address remaining security issues",
        "Improve test automation coverage",
        "Implement continuous testing"
    ]
};

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Risk Assessment

Learn how to identify, assess, and mitigate testing risks

Content by: Paras Dadhania

Software Testing & QA Specialist

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Risk Categories

•Technical Risks: Technology complexity, integration issues
•Project Risks: Schedule delays, resource constraints
•Business Risks: Market changes, requirement changes
•Operational Risks: Environment issues, data problems
•Human Risks: Skill gaps, team changes

Risk Assessment Matrix

Code Example

// Risk Assessment Template
const riskAssessment = {
    "High Risk": [
        {
            "Risk": "Third-party API integration failure",
            "Impact": "High",
            "Probability": "Medium",
            "Mitigation": "Create mock services, implement fallback mechanisms"
        },
        {
            "Risk": "Performance degradation under load",
            "Impact": "High",
            "Probability": "Medium",
            "Mitigation": "Load testing, performance monitoring, optimization"
        }
    ],
    "Medium Risk": [
        {
            "Risk": "Browser compatibility issues",
            "Impact": "Medium",
            "Probability": "High",
            "Mitigation": "Cross-browser testing, progressive enhancement"
        },
        {
            "Risk": "Data migration problems",
            "Impact": "Medium",
            "Probability": "Medium",
            "Mitigation": "Data validation, backup strategies, rollback plan"
        }
    ],
    "Low Risk": [
        {
            "Risk": "UI/UX minor inconsistencies",
            "Impact": "Low",
            "Probability": "High",
            "Mitigation": "Design review, user acceptance testing"
        }
    ]
};

// Risk Mitigation Strategies
const mitigationStrategies = {
    "Technical Risks": [
        "Proof of concept development",
        "Technical spike stories",
        "Architecture review sessions",
        "Code quality gates"
    ],
    "Project Risks": [
        "Regular status meetings",
        "Resource backup plans",
        "Scope management",
        "Timeline buffers"
    ],
    "Operational Risks": [
        "Environment monitoring",
        "Data backup procedures",
        "Disaster recovery plans",
        "24/7 support coverage"
    ]
};

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// Risk Assessment Template
const riskAssessment = {
    "High Risk": [
        {
            "Risk": "Third-party API integration failure",
            "Impact": "High",
            "Probability": "Medium",
            "Mitigation": "Create mock services, implement fallback mechanisms"
        },
        {
            "Risk": "Performance degradation under load",
            "Impact": "High",
            "Probability": "Medium",
            "Mitigation": "Load testing, performance monitoring, optimization"
        }
    ],
    "Medium Risk": [
        {
            "Risk": "Browser compatibility issues",
            "Impact": "Medium",
            "Probability": "High",
            "Mitigation": "Cross-browser testing, progressive enhancement"
        },
        {
            "Risk": "Data migration problems",
            "Impact": "Medium",
            "Probability": "Medium",
            "Mitigation": "Data validation, backup strategies, rollback plan"
        }
    ],
    "Low Risk": [
        {
            "Risk": "UI/UX minor inconsistencies",
            "Impact": "Low",
            "Probability": "High",
            "Mitigation": "Design review, user acceptance testing"
        }
    ]
};

// Risk Mitigation Strategies
const mitigationStrategies = {
    "Technical Risks": [
        "Proof of concept development",
        "Technical spike stories",
        "Architecture review sessions",
        "Code quality gates"
    ],
    "Project Risks": [
        "Regular status meetings",
        "Resource backup plans",
        "Scope management",
        "Timeline buffers"
    ],
    "Operational Risks": [
        "Environment monitoring",
        "Data backup procedures",
        "Disaster recovery plans",
        "24/7 support coverage"
    ]
};

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Module 2: Manual Testing Techniques

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Module 3: Test Management & Documentation

Test Management & Documentation

Select Topics Overview

Test Plan Creation

Test Case Management

Bug Tracking & Reporting

Test Metrics & Reporting

Risk Assessment

Test Plan Creation

Test Case Management

Bug Tracking & Reporting

Test Metrics & Reporting

Risk Assessment

Test Plan Creation

Test Plan Components

Test Plan Template

🎯 Practice Exercise

Test Case Management

Test Case Management Process

Test Case Organization

🎯 Practice Exercise

Bug Tracking & Reporting

Bug Life Cycle

Bug Report Template

🎯 Practice Exercise

Test Metrics & Reporting

Key Testing Metrics

Test Metrics Dashboard

🎯 Practice Exercise

Risk Assessment

Risk Categories

Risk Assessment Matrix

🎯 Practice Exercise

Module 2: Manual Testing Techniques

Module 4: Automation Testing Fundamentals

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